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资讯科技服务

的 mission of 资讯科技服务 (ITS) at Landmark College is to provide leadership in the planning and management of college-wide technology-related services and resources, 为了方便有效的使用辅助, 教学和管理技术和计划, 管理和发展支持大学需求的技术基础设施.

ITS provides a robust and personalized range of technology services and resources to students, 教职员工.

智能交通系统包括三个方便顾客使用的范畴:

联系帮助台

帮助台 员工是一支熟练、友好、富有耐心和幽默的团队. We will work with you until we reach a resolution for any technical problem you need to solve.

服务台位于图书馆2楼. 我们星期一到星期五上午8点营业.m. 到5点.m.  亚洲博彩平台排名分机6800,或者校外802-387-6800,或者 (电子邮件保护).

提供的支援服务

  • 电子邮件
  • 互联网 & 网络连接
  • 移动设备同步
  • 网络打印
  • 软件安装
  • 无线接入
  • 密码检索 & 重置
  • 笔记本电脑维修服务

笔记本电脑维修服务

联想维修

帮助台由经过认证的联想ThinkPad技术人员组成. Necessary repairs on a Landmark student’s notebook purchased through the Landmark College Student Computer Package (see below) can be performed in-house, 通常周转时间短(24 - 48小时). Should a notebook purchased through the program need to be left at the 帮助台 for troubleshooting or repair, 可以提供外借笔记本, 这样你就可以马上回去工作了. 如果你携带的个人联想ThinkPad有意外损坏保修, 服务台可以修理你的机器, 但是不能提供给你一本外借笔记本.

其他维修

如果你带个人电脑的话, the 帮助台 is unable to offer any hardware repair work on campus as we are not certified to work on other machines. In the event that you need repairs, you would need to work with the manufacturer. 为苹果电脑, 有一家本地公司, 布朗电脑解决方案802-251-0479, 哪一家是苹果在伯瑞特伯勒的授权服务提供商, 佛蒙特州.


关于Landmark College技术的常见问题

  • New Landmark College students are required to purchase the Lenovo Yoga computer package. (见 Exceptions.)

    联想Yoga电脑套装以折扣价提供. This package ensures that the student’s academic technology needs in and out of the classroom are met. 电脑由我们的联想(IBM)认证人员现场提供全面支持, 允许快速解决任何问题, 在维修期间,学生可以获得一台租借的电脑.

    包包括:

    • 通过校园内的地标学院服务台提供全面的技术支持
    • 硬件维修由认证的技术人员
    • A loaner computer if your computer needs to be repaired or have software reinstalled
    • 具有里程碑意义的订单,并为您做了所有的电脑设置
    • 已预装Microsoft Office 365 Professional Plus and Anti-Virus
    • 校园打印机是预先安装的
    • Three-year extended warranty to cover all repairs, including accidental damage

    接收电脑套装的步骤:

    1. All students who deposit will receive the Computer Package unless exception has been approved.
    2. 计算机将由技术支持服务订购和安装.
    3. 电脑将在新生注册时发给学生.
    4. 电脑包的费用将记入学生账户.

    Lenovo computers are fully loaded and include all software needed to meet the academic requirements at Landmark College.

    学生电脑套装详情

    联想ThinkPad Yoga可转换平板电脑/个人电脑

    • 英特尔酷睿i5处理器
    • 16 gb的内存
    • 256GB固态硬盘
    • Windows 11 Professional 64位
    • 集成网络摄像头
    • 数字笔
    • 13.3”触摸屏
    • .7“瘦”和2.9磅
    • 4节电池,10小时运行时间

    联想3年ThinkPlus意外损坏保修

    • 与ThinkPad保护计划意外损坏覆盖, 修复因泄漏造成的损害, 跌落和其他意外事故不需要您支付额外费用.
    • 全面的技术维修和现场故障排除
    • 维修期间不提供停机电脑

    Windows安全防病毒软件

    Microsoft Office 365 Professional Plus(5个安装)

    笔记本电脑套

    的 cost of the computer package will be billed to the student account as a computer fee.

    额外的贷款资金可用于帮助家庭支付费用. 请联系财政援助 (电子邮件保护) or 802-387-6718.

    软件。

    STEP中放置的学生所需的软件:

    • Kurzweil 3000文本转语音软件,售价247美元

    Required software will be preinstalled on the computer and the cost will be billed to the student tuition account as a software fee. 一旦安装软件不能退货或退款.

    Required software for students placed in Language Intensive Curriculum (LIC):

    • Kurzweil 3000文本转语音软件,售价247美元

    Required software will be preinstalled on the computer and the cost will be billed to the student tuition account as a software fee. 一旦安装软件不能退货或退款.

    全学分学生:

    • Kurzweil 3000可在帮助台购买和安装, and the cost will be billed to the student account or paid with credit card. 一旦安装软件不能退货或退款.

    Students will receive their computers during Student Registration when they arrive on campus.

    退货/退款政策

    一旦学生在注册时拥有他们的电脑, 学院不接受退货或提供退款.

    Exceptions

    Students who plan to apply for an exception should understand that their current computer must meet the following requirements or their exception may be denied. 如果您认为您的计算机符合以下要求, 请在下面的链接中填写例外表格. If your exception is approved, you will not receive a Landmark Computer Package at registration. You will be required to turn in your computer at Student Registration so that Microsoft Office 365 Professional Plus and network client with campus printer software can be installed prior to registering your computer for network and 互联网 access on campus.

    您可以通过。填写例外表格 学生中心入门网站 一旦你被录取了.

    要求的规格

    • Microsoft Windows 11(任何版本)
    • 平板电脑/电脑
    • 全触屏
    • 英特尔酷睿i5或更高的处理器
    • 16GB或更高内存
    • 256GB或更高的硬盘

    地标性网络接入

    所有个人电脑必须注册后才可使用互联网. Students will be asked to turn in their computers for registration when they arrive on campus for Student Registration. 如果计算机不符合最低要求, 它不会被注册,也不会被授予网络或互联网接入.

    个人笔记本电脑的硬件维修

    Students who receive an approved Exception and bring their own computer will be responsible for repairs through their computer manufacturer. 相应的, 除了连接问题之外, 软件安装, 病毒。, 清除间谍软件, 有任何个人问题吗?, 非包装电脑由学生负责. ITS will not violate warranty conditions that are set by the manufacturer to troubleshoot or repair these notebooks. 的re are computer repair shops nearby that can assist students who brought their own computers.

    Landmark College technicians are Lenovo-certified and are able to offer repair and troubleshooting services to students with these computers.

  • 是的. You will need to plug your console into the wall with a network cord and send (电子邮件保护) 带有有线网卡硬件MAC地址的电子邮件. 注册后我们会给你发邮件.

  • 任天堂DS

    To find your 任天堂DS's MAC address, you will need a WiFi-enabled game for the 任天堂DS.

    • 进入游戏菜单中的任天堂WiFi连接设置.
    • 选择“选项”,然后选择“系统信息”.
    • MAC地址在最上面一行显示.

    3 ds / 2 ds

    • 在DS主界面中选择“系统设置”.
    • 的n select 互联网 设置, in the 互联网 设置, select Other Information.
    • 选择“确认MAC地址”.

    任天堂Wii游戏机

    查找Wii上有线和无线网卡的MAC地址。

    • 点击主频道屏幕左下方的Wii按钮
    • 点击Wii设置
    • 到第2页的“互联网”
    • 点击“控制台信息”

    任天堂开关

    查找Wii上有线和无线网卡的MAC地址。

    • Select 系统设置 从HOME菜单.
    • 向下滚动菜单并选择 互联网.
    • 任天堂Switch控制台的MAC地址将在下面列出 系统MAC地址.

    PlayStation 3

    找到你的索尼PlayStation 3的MAC地址, 您需要将网络适配器连接到PS.在PS3主菜单屏幕上,执行以下步骤:

    • 导航到设置图标(位于最左边).
    • 按“X”键.
    • 向上/向下导航,直到看到系统设置图标.
    • 按“X”键.
    • 向上/向下滚动,直到看到系统信息.
    • 按“X”键.

    PlayStation 4/5

    找到你的PlayStation 4/5的MAC地址

    • 进入主菜单中的设置,它看起来像一个工具箱.
    • 向下滚动并选择系统.
    • 然后选择System Information.

    Xbox 360

    查找Xbox 360主机的MAC地址:

    • 转到Xbox仪表板的“系统”区域,选择“网络设置”.
    • 选择编辑设置.
    • 从“其他设置”中选择“高级设置”. 在这个屏幕的底部,你会看到一个名为有线MAC地址的标题.

    Xbox One/系列X/S

    查找Xbox 360主机的MAC地址:

    • 在Xbox One主屏幕上,选择 设置.
    •  下 控制台 选项卡上,选择 网络
    •  Select 高级设置.  将显示有线和无线MAC地址.
  • 笔记本电脑和台式电脑, 具有无线接入功能的智能手机, ipad和其他平板电脑, 以及Kindle等电子阅读器, 角落, 等. 可自行注册. If you need help registering a device, please contact the 帮助台 at 802-387-6800 or (电子邮件保护).

  • 要注册您的计算机,只需连接到“LANDMARK”无线 .

    一旦你这样做了, just open up a web browser and follow the instructions to register your computer on the network.

    网络注册说明

    1. 关闭所有打开的程序
       
    2. 连接到地标无线网络.
       
    3. Open your internet browser; it should take you to the registration page. 如果没有,输入 http://campus-mgr.具有里程碑意义的.edu/registration/ 
    4. 点击“点击这里注册你的电脑”的链接

       
    5. Enter your network username and password (from index card received at Registration)
       
    6. 选择设备类型:桌面型或笔记本型

       
    7. 点击下载按钮

       
    8. 文件下载窗口将出现,选择保存. (注意:该文件现在被称为Bradford_Disolvable_Agent.exe,而不是CSA.exe.)

       
    9. 当“另存为”窗口出现时,选择桌面,单击“保存”
            Bradford_Disolvable_Agent.exe
       
    10. 下载完成后,选择运行.


      如果使用Firefox浏览器,请在下载窗口中选择“打开”

     

    的 process will run and a web page will open when the process has completed. 这个过程可能需要5分钟,所以请耐心等待.

  • 而Landmark College认可苹果电脑的价值, 它不为他们提供技术支持. 的 College offers extensive computer and assistive technology support that is often critical to students’ academic success both in and out of the classroom. 提供这种级别的支持, 并维护软件的一致性和可用性, the College’s current policy is to standardize on a Windows-based platform only. Students who bring an Apple computer to campus can register for 互联网 access.

  • 软件。

    We offer Landmark College alumni the ability to purchase assistive technology software at significantly discounted rates. 购买可通过 地标书院书店.

    计算机服务

    Our service agreement with Lenovo does not permit Landmark College’s 帮助台 to troubleshoot or repair computers after students leave the College. If you need repair services on your laptop computer, please contact Lenovo directly:

    联想技术支持
    800-426-7378

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